Shipping policy
Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Time
Delivery times vary based on your location and selected shipping method:
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Within Oman: Estimated delivery in 2–5 business days
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International Orders: Estimated delivery in 7–15 business days
Please note that these are estimated delivery times and may vary due to customs delays or courier issues.
Shipping Charges
Shipping costs are calculated at checkout based on your delivery location and package weight. Any applicable taxes, duties, or customs fees are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive an email with your tracking number and carrier details. You can use this information to track your shipment online.
Delayed or Lost Packages
Worldsooq is not responsible for shipping delays caused by courier services, customs clearance, or unforeseen circumstances. If your package is lost in transit, please contact us at info.sgisllc@gmail.com, and we’ll assist you in resolving the issue.
Wrong Address Disclaimer
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrect or incomplete addresses provided by customers.
Damaged or Missing Items
If your order arrives damaged or items are missing, please contact us within 48 hours of delivery with photos of the package and items so we can assist you promptly.
Contact Us
For any questions regarding shipping, contact us at:
📧 info.sgisllc@gmail.com